Refund policy

RETURN & REFUND POLICY
Effective date: September 17, 2026

Digital Products — Final Sale

Because our digital products provide immediate access to downloadable content, all digital product purchases are final sale. Except where required by applicable law, we do not accept returns, exchanges, or refunds for change of mind, failure to use the product, dissatisfaction after purchase, or a customer's decision that the product is not the right fit.

Technical Access, Incorrect Files & Billing Errors

We want you to receive exactly what you purchased. If you experience a technical problem accessing your files, receive an incorrect file, are charged more than once for the same order, or believe there has been a billing error, please contact us through the Contact Us link on our store or by replying to your order email. We will review the issue and, when appropriate, restore access, provide the correct file, or correct the billing problem.

Premium Bundle + 30-Minute Personal Strategy Q&A

The Premium Bundle + 30-minute Personal Strategy Q&A is also final sale. The included Q&A is a one-time session and may be rescheduled through the scheduling options provided in your Calendly confirmation, subject to available appointment times. If a meeting cannot take place because of a technical or scheduling issue on our side, we will work with you to reschedule the session.

Non-Refundable Situations

• You changed your mind after purchase.
• You downloaded or accessed the product but did not use it.
• You expected a particular business, marketing, booking, revenue, or other result.
• A third-party app, software program, device, or platform you use is incompatible with a file after the file itself has been delivered correctly.

Your Legal Rights

Nothing in this policy is intended to limit any rights or remedies that cannot legally be excluded or waived under applicable law.

Questions

If you have a question about an order, download, billing issue, or Q&A scheduling issue, please use the Contact Us link on our store or reply to your order confirmation email.